Navigating Government Procurement – A B2G SaaS Sales Manual

B2G SaaS Sales Manual

If you’ve ever considered positioning your software for sale to government organizations, there’s a lot of upside potential. For starters, many government organizations sign long-term contracts with their vendors. Getting your foot in the door can also branch off into sales opportunities from other agencies or associated partners. However, there’s a catch. Landing government contracts is a very different process from a typical sales approach. The answer? Deftly navigating the procurement process and increasing visibility with a dedicated B2G SaaS marketing strategy.

By placing a concerted effort on attracting and engaging government procurement teams, you’ll unlock a wide range of opportunities for your business. But to achieve this, there are some important strategies you’ll need to follow. 

 

Understand the Government Procurement Landscape

Since governments are spending taxpayer money, everything needs to be done by the books. This means there is intense scrutiny of places and where and how budgets are being spent. For vendors, this usually translates to much longer selling cycles and several rounds of review before landing a contract.

There are also a number of compliance rules in place that businesses need to navigate before being considered for government contracts. The Federal Acquisition Regulation (FAR), for example, places strict spending limits on what the government is able to procure. This applies to computer-aided dispatch systems, as well as to other goods and services. They may also have certain rules in place for vendors that require them to maintain safety or security requirements, especially when it comes to various data privacy standards.

Another component of B2G selling is understanding how to approach government buying teams. Unlike private companies that can entertain sales pitches regularly throughout the year, government agencies don’t typically respond to unsolicited sales approaches. Instead, almost all government organizations rely on an RFP (“Request for Proposal”) system, where multiple companies are invited to bid on different government contracts.

 

Develop a Winning B2G SaaS Sales Strategy

Once you better understand the nuances of the B2G SaaS environment, it’s time to connect the dots to your sales outreach campaigns. Below are some different elements you’ll want to incorporate to ensure that you design a winning B2G sales strategy:

Value Alignment 

Because of the bidding process that government agencies use, the common thought is that you need to be the cheapest solution to get noticed. However, while cost-effectiveness is definitely an important factor, it’s not the only thing governments are looking for. 

 Whether you’re marketing public safety software, management solutions, or other cloud services, it’s most important to demonstrate real, tangible value to procurement specialists. If you spend the time to show your industry expertise and why your solutions are of higher quality than others, it will often make a higher price point seem worth it. 

In fact, just a couple of years ago, the federal government committed over $759 billion on contracts spread across various industries. And with SaaS services continuing to grow in popularity each year, businesses shouldn’t be afraid to ask for price points that reflect their value to government agencies. 

Security and Compliance 

Government agencies have very strict rules about security and compliance. If you don’t meet those standards, often listed clearly in their Requests for Proposals (RFPs), you’re likely out of the running before you get started. 

So, before you start making bids on government contracts, do your homework. Research all the government rules that apply to your specific area and make sure you meet every requirement listed. 

Without this preparation, your bid isn’t likely to get very far. 

Relationship Building 

Even though there are a few stakeholders that make the final call on government contracts, building strong relationships is still incredibly important. Because selling to the government takes time, getting to know the right people during the bidding process is a huge advantage. 

These connections can be helpful for making sure you’re following all the rules and have your paperwork in perfect order. Quality contacts might be able to provide you with extra details for submitting winning proposals, help you understand confusing parts of the process, and even help to make sure the right individuals see your bid.

Accepting Longer Sales Cycles 

When you’re selling software to the government, you should prepare for things to take a while. Remember that it’s a marathon, not a sprint. This is just how things work in the public sector, and your business shouldn’t get discouraged by it. 

While a specific deal might get held up, remember that the government puts out new RFPs all the time, year after year. There are always new opportunities to explore. The important thing is to keep building relationships and showing your value, and you’ll be in a great position to succeed over time. 

Boost B2G SaaS sales

Strategies for Creating Effective B2G Bid Proposals 

With numerous proposals flooding government offices during procurement periods, making yours stand out is crucial. Here are some strategies to help your proposal rise above the competition: 

Compliance Adherence 

When you start selling products to the government, it is important to understand the compliance rules that govern the industry you’re in. Many businesses make the mistake of overlooking important regulations, making them much less likely to engage with government buying teams when other organizations have already checked off those important boxes. 

This also means that if and when you do meet certain compliance standards, it’s important to make buying teams aware of this fact. Doing this shows that you value the time of government procurement teams and have done the due diligence necessary to streamline their internal processes when evaluating new potential vendors. 

Transparent Pricing 

Government buying cycles are rarely a straightforward process, especially if they receive numerous bids when releasing a new RFP. You should be to answer as many questions as you receive during the submission process. This means being completely upfront about your pricing structure. 

Keep in mind, however, that while most government bids want your best price offered upfront, there are some times when certain concessions can be made. For example, after an initial bid, government agencies might inquire about a more specific service type or create a custom pricing tier based on their actual needs. Many times, this is a good opportunity to help you negotiate a bit further and help to make the proposal more personalized and profitable. 

Working With Outside Teams 

Selling to the government is a team effort, and sometimes, you need to bring in extra players. This is where working with outside agencies can be a great benefit. 

Outside experts can be a game-changer. They can help you to better understand and navigate government regulations, create a compelling RFP response, and help you with driving effective follow-up processes. Bringing in specialized marketing teams, either for the whole project or just essential components, can give you a serious advantage when competing against other organizations. 

Finally, you can scale your SaaS by partnering with experienced B2G SaaS marketing experts who know how to create and implement a strategy that will build awareness of your brand and connect you to qualified leads within the government.  

 

Achieve Success with a Dedicated B2G SaaS Marketing Plan 

B2G SaaS success requires a specialized approach that accounts for the unique procurement processes, compliance requirements, and long sales cycles of government agencies. SaaS companies can position themselves as trusted vendors and steadily build relationships with key decision-makers by tailoring a mix of digital marketing tactics specifically to the B2G market, as follows: 

  • SEO for Government Procurement Visibility – Conduct a deep dive into search terms government buyers use, such as “government contract management software” or “compliant cloud solutions for agencies.” Use what you discover to optimize your website and content. Many agencies conduct online research before issuing RFPs, so ranking well for procurement-related queries can put you on their radar early. 
  • PPC Campaigns Targeting Procurement Officials – Target focused audiences with paid search and display campaigns using keywords related to RFPs, government contracts, and compliance solutions. Use LinkedIn and Google Ads to reach procurement officers, who frequently research software options before releasing formal bid requests. 
  • Content Marketing Addressing Agency Pain Points – Develop whitepapers, case studies, and blog posts addressing specific challenges government agencies face, such as compliance with FAR or cybersecurity concerns. Providing in-depth, value-driven content can help position your SaaS as a thought leader in the public sector. 
  • Strategic Email Outreach and Nurturing – Since government sales cycles are long, an email sequence that nurtures procurement officials with relevant insights can be highly effective. Regular updates about compliance changes, security best practices, and case studies keep your solution top-of-mind when new RFPs are released. 
  • Industry Events and Government Procurement Webinars – Many government buyers rely on educational events to stay informed. Hosting or participating in procurement-focused webinars and conferences allows your team to build relationships and establish credibility with key decision-makers. 
  • GSA Schedule and Cooperative Purchasing Agreements – Getting listed on the GSA Schedule or joining cooperative purchasing networks can help bypass some of the more time-consuming procurement hurdles. Many agencies prefer purchasing from pre-approved vendors, making this a valuable long-term strategy for consistent growth. 

 

Continuously gather and analyze data on engagement, bid success rates, and content performance to maximize the impact of these strategies. Understand which tactics generate the most traction with government buyers to drive decisions with data, refine your approach, and improve your long-term success in the B2G SaaS market. 

Convincing government agencies to adopt your product requires the right sales and marketing strategies. By following these guidelines, you’ll be on your way to unlocking new opportunities in the B2G sector while closing more contract deals.

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Author Profile
Kevin Ruef
Kevin Ruef
10-8systems.com
Kevin Ruef co-founded 10-8 Systems after exceeding multiple companies’ sales records (both domestically and internationally). With more than a decade in sales, his experience ranges from B2B, B2G, and B2C. Since the company’s start in 2019, Kevin has been responsible for business development, strategic partnerships, and business operations.